Insights

From the lab.

Notes from real projects: what worked, what broke, and what we would do again.

Automation

How to automate quotes without losing the human touch

Automation fails when it removes the person from a decision that needs one. The trick is to automate the waiting, not the judgement.

Budi SantosoHead of Automation · 6 min read · 4 Nov 2026
Cloud

A cloud migration checklist for mid-size companies in Indonesia

8 min read · 21 Oct 2026
Data

What the personal data law means for your CRM

5 min read · 9 Oct 2026

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