Store system
for Arunika Retail
A point-of-sale that keeps selling when the internet drops, connected to stock and CRM. Store managers open one screen and know what to order.
- 310 stores
- live in 5 months
- −42%
- stock-outs
- 99.9%
- uptime
The problem
310 stores used a point-of-sale that stopped whenever the internet dropped. Stock was counted by hand, and head office saw yesterday at best.
What we built
- A point-of-sale that keeps selling offline
- Live stock with automatic purchase orders
- A CRM with member points and offers
- A rollout to 310 stores in five months
The result
Stores keep selling through outages and sync when the line returns. Store managers order from one screen, and stock-outs fell by more than 40%.
310 storeslive in 5 months
−42%stock-outs
99.9%uptime
How it went
01 · 3 weeksDiscoverInterviews, process map and one number to move.
02 · 4 weeksDesignClickable screens and a fixed scope.
03 · 5 monthsBuildTwo-week sprints with a demo every Friday.
04 · OngoingRunMonitoring, support and improvements.
